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Good News in the Form of Green: Health Indicator

heathy-dashboardApica’s Web Performance Monitor toolset sports a powerful health indicator feature that makes it easy to get a snapshot of your website and application performance. A happy health indicator implies that everything is running smoothly on your platform: Load times are quick, and pages are loading correctly. This is important because faster page load times are more likely to complete conversions than slower ones.

An unhappy health indicator tells your busi
ness that your site and applications are not running as smoothly as possible. This may sound like bad news all-around, but the indicator is a major time saver. It takes the busy work out of digging through statistics and logs to identify problems when there aren’t any—in other words, helping you make room for much-needed improvement.

Color-Coded Messages and How to Read Them

Located at the top of the dashboard, the health indicator uses four color-coded message types to indicate positive and negative metrics. The health indicator displays a number, which tracks events, over each message type to quantify how many good and bad conditions the service has identified on your site. Good news comes in the form of green messages: These are the “everything is okay” metric. A happy health indicator features substantially more green alerts than other alerts, while the happiest possible indicator features only green messages.

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Yellow alerts are somewhat ambiguous. These events occur when the Web Performance platform identifies something that might be an issue. The keyword here is might, because these events could be just a temporary hiccup—or the system could be misinterpreting how some feature works. A handful of yellow event alerts coupled with many green alerts implies a happy, healthy website.

When the number of orange alerts increases, however, the system is logging several problematic events that require attention. These problems may not be immediately disabling features, but they could snowball into a much worse situation if left unattended. Red alerts indicate major issues that need immediate attention. A site or application that’s producing a large number of red and orange messages is experiencing major problems.

My Health Indicator Isn’t Happy: What Should I Do?

So your company’s health indicator isn’t as happy as you would like it to be. Fortunately, the health indicator alerts can explain which metrics are problematic. This information will help your development staff identify the cause of problems, making them substantially easier to troubleshoot. In addition, the dashboard is loaded with performance metrics that help round down the search process when troubleshooting platform issues. It’s best to start with resolving the red issues first, then moving up to orange before addressing yellow messages. Green messages can also be helpful for telling your staff which elements of the website and applications aren’t having issues. It’s common for alert messages to relate to the same problem, so clearing up a more severe red issue may also relieve the causes behind orange and yellow alert messages.
Take action and make sure your website and apps are loading in as quick, efficient, and stable a manner as possible with Apica’s Website Monitoring service. The health indicator is just one of the many features of this product that will help you improve your end users’ experience.

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